Privacy Policy (UK GDPR)
JPR Tuition Services Ltd collects only the personal information needed to deliver tuition: contact details, year group, subject and lesson notes. Data is stored securely, never sold, and retained only as long as necessary. You may request access, correction or deletion of your data at any time by emailing hello@jprtuition.co.uk.
Terms & Conditions
By booking a lesson you agree to attend at the scheduled time, pay agreed fees promptly and treat the tutor with respect. Resources provided are for personal study only and may not be redistributed. Full terms are issued before your first lesson.
Cancellation Policy
Lessons cancelled with at least 24 hours' notice can be rescheduled at no charge. Cancellations within 24 hours of a scheduled lesson are charged in full. Persistent late cancellations may end the tutoring arrangement.
Safeguarding Statement
The welfare of students is our highest priority. The tutor holds an Enhanced DBS check, follows clear professional boundaries and works in line with current UK safeguarding guidance for online tuition.
Complaints Procedure
Concerns should be raised by email to hello@jprtuition.co.uk. You will receive acknowledgement within 3 working days and a full response within 14 working days. Unresolved complaints can be escalated to The Tutors' Association.
DBS & Online Tuition with Minors
Lessons with learners under 18 are delivered over Zoom with parental awareness. Recording is not permitted without written parental consent. A parent or guardian may attend or supervise any lesson.
Professional Boundaries
All communication with under-18 students is copied to a parent or guardian. Lessons take place during agreed times, on Zoom only — no direct messaging on personal social media.
Parent / Guardian Communication Policy
Parents will be kept informed of progress through periodic written updates. Concerns can be raised at any time and will be responded to within 2 working days.
Note: These summaries are draft policies for the new website. Full documents are issued to clients before lessons begin.
